Stakeholder Communication Plan

OIA Organizational Culture Assessment
Prepared for: Oman Investment Authority (OIA)
Prepared by: Talent Arabia
Document Reference: MS-1 / 03
Date: March 2026
Classification: Confidential

Table of Contents

1. Executive Summary3
2. Communication Objectives3
3. Stakeholder Map4
4. Phase 1: Pre-Launch Teasers (Weeks 1-2)4
5. Phase 2: Active Launch (Week 3)6
6. Phase 3: During Assessment (Weeks 4-12)7
7. Phase 4: Post-Assessment (Weeks 18-20)9
8. Phase 5: Project Closure (Weeks 23-24)10
9. Key Messages Framework10
10. Communication Calendar11
11. Success Metrics12

1 Executive Summary

Purpose

This communication plan provides a structured framework for engaging all stakeholders throughout the Oman Investment Authority (OIA) organizational culture assessment. Effective communication is fundamental to achieving high participation rates, building trust in the process, and ensuring that the assessment findings drive meaningful organizational change.

Objectives

The plan addresses every phase of the project lifecycle, from initial awareness building through to the sharing of results and action planning. It includes ready-to-use email templates in both English and Arabic, guidance for managers, and a detailed timeline of communication activities.

Key Messages

All communications will consistently reinforce that this assessment is a genuine investment in understanding and strengthening OIA's culture, that participation is voluntary and completely anonymous, and that the results will be used to create positive, lasting improvements for everyone at OIA.

2 Communication Objectives

  1. Build Awareness and Anticipation: Ensure every OIA employee understands the purpose of the culture assessment, why it matters, and what their role is in making it successful.
  2. Establish Trust and Transparency: Communicate clearly about anonymity protections, how data will be used, and who will have access to the results, so that employees feel safe providing honest feedback.
  3. Maximize Participation Rates: Drive a minimum 75% survey response rate through consistent, multi-channel engagement. Our target is 85% or higher for statistical significance across all demographic segments.
  4. Support Managers as Communication Champions: Equip managers with the knowledge, tools, and talking points they need to encourage their teams and answer questions confidently.
  5. Sustain Momentum Beyond the Survey: Keep employees engaged through the analysis phase and into action planning, demonstrating that OIA is committed to acting on what it hears.

3 Stakeholder Map

Stakeholder Group Communication Needs Preferred Channels Frequency
CEO and Executive Team Strategic context, progress updates, high-level results, decision points Executive briefings, private reports, one-on-one meetings Bi-weekly during assessment, weekly during analysis
HR Leadership Detailed progress, participation data, logistics coordination, template approvals Email, weekly calls, shared dashboard access Weekly throughout project
Department Heads and Directors Department-specific context, role as champions, team participation rates Management meetings, email, manager toolkit Weekly during active survey period
Middle Managers and Team Leaders Talking points, how to encourage teams, FAQs, logistics Manager toolkit, team briefings, email Bi-weekly pre-launch, weekly during survey
All Employees What the assessment is about, how to participate, anonymity assurance, results summary All-staff email, intranet, town hall, posters, digital screens Multiple touchpoints each phase
Talent Arabia Project Team Status alignment, issue escalation, deliverable coordination Weekly status calls, email, project management platform Weekly

4 Phase 1: Pre-Launch Teasers (Weeks 1-2)

Activities Overview

Activity Channel Audience Responsible Timing
CEO announcement email Email (all staff) All employees CEO / HR Week 1, Day 1
Manager briefing session Virtual or in-person All managers HR / Talent Arabia Week 1, Day 2-3
Manager toolkit distribution Email with attachments All managers HR Week 1, Day 3
Teaser posters and digital screen content Office displays, intranet All employees HR / Communications Week 1-2
Intranet announcement OIA intranet All employees Communications Week 1, Day 1

CEO Announcement Email

Email Template: CEO Announcement
From: [CEO Name], Chief Executive Officer
To: All OIA Employees
Send Date: Week 1, Day 1
Subject: Your Voice Matters: OIA Culture Assessment Launching Soon

Dear Colleagues,

I am pleased to share that OIA will be conducting a comprehensive organizational culture assessment over the coming weeks. We have partnered with Talent Arabia, a leading regional consultancy, to help us understand what makes our culture strong and where we can improve.

This is not a routine exercise. As we continue to grow and take on an increasingly important role in Oman's economic future, we need to make sure our internal culture supports our ambitions. Your honest perspectives will help us build a stronger, more engaging workplace for everyone.

You will soon receive an invitation to participate in an online survey. The assessment is completely anonymous, and no individual responses will be shared with management. I personally encourage each of you to take part and share your genuine views.

More details will follow in the coming days. In the meantime, if you have any questions, please do not hesitate to reach out to the HR team.

Thank you for being part of this important initiative.

Warm regards,
[CEO Name]
Chief Executive Officer, OIA

الموضوع: صوتك مهم: تقييم الثقافة المؤسسية في هيئة الاستثمار العمانية قريبا

زملائي الأعزاء،

يسرني أن أشارككم بأن هيئة الاستثمار العمانية ستجري تقييما شاملا للثقافة المؤسسية خلال الأسابيع القادمة. لقد تعاونا مع شركة "تالنت أرابيا"، وهي شركة استشارية إقليمية رائدة، لمساعدتنا في فهم نقاط القوة في ثقافتنا والمجالات التي يمكننا تحسينها.

هذا ليس إجراء روتينيا. مع استمرارنا في النمو وتولي دور متزايد الأهمية في مستقبل عمان الاقتصادي، نحتاج إلى التأكد من أن ثقافتنا الداخلية تدعم طموحاتنا. ستساعدنا آراؤكم الصادقة في بناء بيئة عمل أقوى وأكثر تفاعلا للجميع.

ستتلقون قريبا دعوة للمشاركة في استبيان إلكتروني. التقييم مجهول الهوية تماما، ولن تتم مشاركة أي ردود فردية مع الإدارة. أشجع كل واحد منكم شخصيا على المشاركة ومشاركة آرائكم الحقيقية.

ستتبع المزيد من التفاصيل في الأيام القادمة. في غضون ذلك، إذا كانت لديكم أي أسئلة، يرجى التواصل مع فريق الموارد البشرية.

شكرا لكم لكونكم جزءا من هذه المبادرة المهمة.

مع أطيب التحيات،
[اسم الرئيس التنفيذي]
الرئيس التنفيذي، هيئة الاستثمار العمانية

Manager Toolkit Overview

Each manager will receive a toolkit containing:

5 Phase 2: Active Launch (Week 3)

Town Hall Agenda Outline

TimeItemPresenter
0:00 - 0:05Welcome and context settingHR Director
0:05 - 0:15Why culture matters: CEO's perspective on OIA's journeyCEO
0:15 - 0:25Assessment overview: what we will measure and whyTalent Arabia Lead
0:25 - 0:30Anonymity and data protection commitmentsTalent Arabia Lead
0:30 - 0:40Live demonstration: how to complete the surveyTalent Arabia
0:40 - 0:55Open Q and A sessionAll speakers
0:55 - 1:00Next steps and closing remarksHR Director

Survey Launch Email

Email Template: Survey Launch
From: [HR Team] on behalf of OIA Leadership
To: All OIA Employees
Send Date: Week 3, Day 1 (morning)
Subject: The OIA Culture Survey Is Now Open. Your Voice Counts.

Dear Colleague,

The OIA organizational culture assessment is now live, and we need your input. This is your chance to share what is working well at OIA, and where you believe we can do better.

How to participate:

  • Click the secure link below to access the survey
  • The survey takes approximately 15 to 20 minutes to complete
  • You can complete it on your computer, tablet, or phone
  • The survey will remain open until [closing date]

[Survey Link]

Your anonymity is guaranteed. The survey is managed entirely by Talent Arabia, an independent external partner. OIA management will only see aggregated results. No individual responses will be identifiable.

Your participation makes a real difference. The more voices we hear, the clearer our picture of OIA's culture, and the better we can work together to strengthen it.

If you have any questions, please contact [HR contact name] or refer to the FAQ document shared with your manager.

Thank you,
The HR Team

الموضوع: استبيان ثقافة هيئة الاستثمار العمانية مفتوح الآن. صوتك مهم.

عزيزي الزميل / عزيزتي الزميلة،

تقييم الثقافة المؤسسية لهيئة الاستثمار العمانية أصبح متاحا الآن، ونحتاج مشاركتكم. هذه فرصتكم لمشاركة ما يعمل بشكل جيد في الهيئة، وأين تعتقدون أنه يمكننا التحسين.

كيفية المشاركة:

  • انقر على الرابط الآمن أدناه للوصول إلى الاستبيان
  • يستغرق الاستبيان حوالي 15 إلى 20 دقيقة لإكماله
  • يمكنك إكماله على الكمبيوتر أو الجهاز اللوحي أو الهاتف
  • سيظل الاستبيان مفتوحا حتى [تاريخ الإغلاق]

[رابط الاستبيان]

سرية المشاركة مضمونة. يدار الاستبيان بالكامل من قبل شركة تالنت أرابيا، وهي شريك خارجي مستقل. لن ترى إدارة الهيئة سوى النتائج المجمعة. لن تكون أي ردود فردية قابلة للتعريف.

مشاركتكم تحدث فرقا حقيقيا. كلما زادت الأصوات التي نسمعها، كانت صورتنا أوضح عن ثقافة الهيئة، وتمكنا من العمل معا بشكل أفضل لتعزيزها.

شكرا لكم،
فريق الموارد البشرية

Frequently Asked Questions (FAQ)

1. What is this culture assessment about?
OIA is conducting a comprehensive assessment to understand our organizational culture, including what makes us effective, where our strengths lie, and where we have opportunities to improve. The assessment includes a survey, interviews, and focus groups.
تجري هيئة الاستثمار العمانية تقييما شاملا لفهم ثقافتنا المؤسسية، بما في ذلك ما يجعلنا فعالين، وأين تكمن نقاط قوتنا، وأين لدينا فرص للتحسين. يشمل التقييم استبيانا ومقابلات ومجموعات تركيز.
2. Is my response truly anonymous?
Yes, completely. The survey is hosted and managed by Talent Arabia, an independent external partner. Your individual responses are never shared with OIA management. Results are reported only in aggregate, and any group with fewer than five respondents is merged with a larger group to protect anonymity.
نعم، تماما. يتم استضافة الاستبيان وإدارته من قبل شركة تالنت أرابيا، وهي شريك خارجي مستقل. لا تتم مشاركة ردودك الفردية مع إدارة الهيئة. يتم عرض النتائج بشكل مجمع فقط، وأي مجموعة بها أقل من خمسة مشاركين يتم دمجها مع مجموعة أكبر لحماية السرية.
3. How long will the survey take?
The survey takes approximately 15 to 20 minutes to complete. We recommend completing it in one sitting, but you can save your progress and return later if needed.
يستغرق الاستبيان حوالي 15 إلى 20 دقيقة لإكماله. نوصي بإكماله في جلسة واحدة، ولكن يمكنك حفظ تقدمك والعودة لاحقا إذا لزم الأمر.
4. Is participation mandatory?
Participation is voluntary, but strongly encouraged. The more people who participate, the more accurately the results will reflect OIA's true culture. Leadership has committed to acting on the findings, so your voice genuinely matters.
المشاركة طوعية، لكنها مشجعة بشدة. كلما زاد عدد المشاركين، كانت النتائج أكثر دقة في عكس ثقافة الهيئة الحقيقية. التزمت القيادة بالعمل بناء على النتائج، لذا صوتك مهم حقا.
5. Who will see the results?
Talent Arabia will prepare an aggregated report for OIA leadership. The report will show trends across the organization and by department, but never individual responses. A summary of key findings will also be shared with all employees.
ستعد شركة تالنت أرابيا تقريرا مجمعا لقيادة الهيئة. سيعرض التقرير الاتجاهات عبر المؤسسة وحسب الإدارة، لكن لن يعرض ردودا فردية أبدا. سيتم أيضا مشاركة ملخص للنتائج الرئيسية مع جميع الموظفين.
6. What will happen with the results?
The results will inform a set of recommendations and an action plan to strengthen OIA's culture. Leadership is committed to sharing the key findings with all employees and to taking concrete steps based on what we learn.
ستساهم النتائج في وضع مجموعة من التوصيات وخطة عمل لتعزيز ثقافة الهيئة. التزمت القيادة بمشاركة النتائج الرئيسية مع جميع الموظفين واتخاذ خطوات ملموسة بناء على ما نتعلمه.
7. Can my manager see how I responded?
No. Managers will not have access to individual responses. They will only receive aggregated team-level results, and only if their team has at least five respondents.
لا. لن يتمكن المديرون من الوصول إلى الردود الفردية. سيحصلون فقط على نتائج مجمعة على مستوى الفريق، وفقط إذا كان لدى فريقهم خمسة مشاركين على الأقل.
8. Can I complete the survey in Arabic?
Yes. The survey is available in both English and Arabic. Each question is presented in both languages, and you can respond in whichever language you prefer.
نعم. الاستبيان متاح باللغتين الإنجليزية والعربية. يتم عرض كل سؤال بكلتا اللغتين، ويمكنك الإجابة باللغة التي تفضلها.
9. Who is Talent Arabia?
Talent Arabia is a regional human capital consultancy with expertise in organizational culture assessments, employee engagement, and leadership development. They are the independent external partner managing this assessment on behalf of OIA.
تالنت أرابيا هي شركة استشارية إقليمية متخصصة في رأس المال البشري ولديها خبرة في تقييمات الثقافة المؤسسية وتفاعل الموظفين وتطوير القيادة. وهي الشريك الخارجي المستقل الذي يدير هذا التقييم نيابة عن الهيئة.
10. What if I have technical issues with the survey?
If you experience any technical difficulties, please contact [HR contact email] or reach out to your manager, who can escalate the issue. Talent Arabia's technical support team is also available during business hours.
إذا واجهت أي صعوبات تقنية، يرجى التواصل مع [بريد الموارد البشرية] أو التواصل مع مديرك الذي يمكنه تصعيد المشكلة. فريق الدعم التقني في تالنت أرابيا متاح أيضا خلال ساعات العمل.

6 Phase 3: During Assessment (Weeks 4-12)

Weekly Participation Update Email

Email Template: Weekly Update
From: [HR Team]
To: All OIA Employees
Send Date: Every Monday during survey period
Subject: Culture Survey Update: [X]% Participation and Counting

Dear Colleagues,

Thank you to everyone who has completed the OIA culture assessment so far. We are pleased to share that [X]% of OIA employees have participated. Our goal is to reach 85%, and every response brings us closer to a complete picture of our organization.

If you have not yet had the chance to complete the survey, there is still time. The survey remains open until [date], and your perspective is important.

[Survey Link]

Thank you for making your voice heard.

The HR Team

الموضوع: تحديث استبيان الثقافة: [X]% مشاركة ومستمرون

زملاؤنا الأعزاء،

نشكر جميع من أكملوا تقييم الثقافة المؤسسية حتى الآن. يسعدنا أن نشارككم بأن [X]% من موظفي الهيئة قد شاركوا. هدفنا الوصول إلى 85%، وكل استجابة تقربنا من صورة كاملة عن مؤسستنا.

إذا لم تتح لك الفرصة بعد لإكمال الاستبيان، لا يزال هناك وقت. يظل الاستبيان مفتوحا حتى [التاريخ]، ورأيك مهم.

[رابط الاستبيان]

شكرا لإسماع صوتكم.

فريق الموارد البشرية

Reminder Emails

1st Reminder (Week 5)
From: [HR Team] | To: Non-respondents (via anonymous tracking)
Subject: A Quick Reminder: The OIA Culture Survey Needs Your Input

Dear Colleague,

We noticed you have not yet completed the OIA culture assessment. We understand everyone is busy, and we truly value your time. The survey takes about 15 to 20 minutes, and your honest feedback will help shape the future of OIA.

[Survey Link]

Every response matters. Thank you,
The HR Team

الموضوع: تذكير سريع: استبيان ثقافة الهيئة يحتاج مشاركتك

عزيزي الزميل / عزيزتي الزميلة،

لاحظنا أنك لم تكمل بعد تقييم الثقافة المؤسسية. نتفهم أن الجميع مشغولون، ونقدر وقتك حقا. يستغرق الاستبيان حوالي 15 إلى 20 دقيقة، وملاحظاتك الصادقة ستساعد في تشكيل مستقبل الهيئة.

[رابط الاستبيان]

كل استجابة مهمة. شكرا لكم،
فريق الموارد البشرية

2nd Reminder (Week 7)
From: [CEO Name] | To: All Employees
Subject: We Are Getting Close. Have You Shared Your Views Yet?

Dear Colleagues,

I wanted to personally follow up on the OIA culture assessment. We have had excellent participation so far, with [X]% of our colleagues already sharing their views. But we want to hear from everyone.

This assessment is a unique opportunity for you to influence how OIA evolves as a workplace. Your feedback is both confidential and genuinely valued. If you have already completed the survey, thank you. If not, I encourage you to set aside a few minutes this week.

[Survey Link]

Warm regards,
[CEO Name]

الموضوع: نحن نقترب. هل شاركت آراءك بعد؟

زملائي الأعزاء،

أردت أن أتابع شخصيا بشأن تقييم الثقافة المؤسسية. لقد حصلنا على مشاركة ممتازة حتى الآن، حيث شارك [X]% من زملائنا بآرائهم. لكننا نريد أن نسمع من الجميع.

هذا التقييم هو فرصة فريدة لكم للتأثير في كيفية تطور الهيئة كبيئة عمل. ملاحظاتكم سرية وذات قيمة حقيقية. إذا كنت قد أكملت الاستبيان بالفعل، فشكرا لك. إذا لم تفعل، أشجعك على تخصيص بضع دقائق هذا الأسبوع.

[رابط الاستبيان]

مع أطيب التحيات،
[اسم الرئيس التنفيذي]

Final Reminder (Week 9, last 3 days)
From: [HR Team] | To: Non-respondents
Subject: Last Chance: The OIA Culture Survey Closes in 3 Days

Dear Colleague,

The OIA culture assessment will close on [date]. This is your final opportunity to have your say. Your input is genuinely important in helping us understand and improve our workplace.

The survey takes only 15 to 20 minutes and is completely anonymous.

[Survey Link]

Thank you,
The HR Team

الموضوع: فرصة أخيرة: استبيان ثقافة الهيئة يغلق خلال 3 أيام

عزيزي الزميل / عزيزتي الزميلة،

سيتم إغلاق تقييم الثقافة المؤسسية في [التاريخ]. هذه فرصتك الأخيرة للمشاركة برأيك. مساهمتك مهمة حقا في مساعدتنا على فهم بيئة عملنا وتحسينها.

يستغرق الاستبيان 15 إلى 20 دقيقة فقط وهو مجهول الهوية تماما.

[رابط الاستبيان]

شكرا لكم،
فريق الموارد البشرية

Focus Group Invitation Email

Email Template: Focus Group Invitation
From: [HR Team] | To: Selected Participants
Send Date: Week 6-7
Subject: Invitation: Join a Culture Assessment Focus Group Discussion

Dear [Name],

As part of OIA's organizational culture assessment, we are hosting a series of focus group discussions to explore themes from the survey in greater depth. You have been selected to participate in one of these sessions.

Details:

  • Date: [Date]
  • Time: [Time] (approximately 90 minutes)
  • Location: [Room/Virtual Link]
  • Facilitated by: Talent Arabia (independent external facilitator)

The discussion will be confidential. No individual comments will be attributed to any participant. Light refreshments will be provided.

Please confirm your attendance by replying to this email or contacting [HR contact]. If the scheduled time does not work for you, alternative sessions are available.

Thank you for contributing to this important initiative.

The HR Team

الموضوع: دعوة: انضم إلى جلسة مجموعة تركيز لتقييم الثقافة المؤسسية

عزيزي/عزيزتي [الاسم]،

كجزء من تقييم الثقافة المؤسسية لهيئة الاستثمار العمانية، نستضيف سلسلة من جلسات مجموعات التركيز لاستكشاف المواضيع من الاستبيان بمزيد من العمق. تم اختيارك للمشاركة في إحدى هذه الجلسات.

التفاصيل:

  • التاريخ: [التاريخ]
  • الوقت: [الوقت] (حوالي 90 دقيقة)
  • المكان: [القاعة/الرابط الافتراضي]
  • يديرها: تالنت أرابيا (ميسر خارجي مستقل)

ستكون المناقشة سرية. لن تنسب أي تعليقات فردية إلى أي مشارك. سيتم تقديم مرطبات خفيفة.

يرجى تأكيد حضورك بالرد على هذا البريد أو التواصل مع [جهة اتصال الموارد البشرية]. إذا لم يناسبك الوقت المحدد، تتوفر جلسات بديلة.

شكرا لمساهمتك في هذه المبادرة المهمة.

فريق الموارد البشرية

Manager Talking Points for Team Meetings

Managers should address the following points when discussing the assessment with their teams:

  1. Set the context: "OIA is conducting this assessment because leadership genuinely wants to understand our culture and make meaningful improvements."
  2. Stress anonymity: "The survey is managed by an external partner. I will not see individual responses. Only aggregated results are reported."
  3. Encourage honesty: "Please answer honestly. Positive feedback tells us what to protect, and constructive feedback tells us where to focus. Both are valuable."
  4. Provide practical support: "If you need time during the workday to complete the survey, that is absolutely fine. Please let me know if you need any support."
  5. Share the timeline: "The survey is open until [date]. I will share participation updates as we receive them."
  6. Commit to follow-through: "Once results are in, we will work together as a team to understand what they mean for us and identify actions we can take."

7 Phase 4: Post-Assessment (Weeks 18-20)

Thank You Email

Email Template: Thank You and Results Preview
From: [CEO Name] | To: All Employees
Send Date: Week 18
Subject: Thank You for Your Participation. Here Is What Happens Next.

Dear Colleagues,

I want to personally thank each of you who participated in the OIA culture assessment. We achieved a [X]% response rate, which is an outstanding result and gives us a strong foundation for understanding our culture.

Talent Arabia is currently analyzing the results, and we expect to share key findings with you in the coming weeks. I am committed to being transparent about what we learn, both the strengths and the areas where we need to improve.

Your voices have been heard, and I assure you that this assessment will lead to real action.

Thank you for your trust and commitment to making OIA a better place to work.

Warm regards,
[CEO Name]

الموضوع: شكرا لمشاركتكم. إليكم ما سيحدث بعد ذلك.

زملائي الأعزاء،

أود أن أشكر شخصيا كل من شارك في تقييم الثقافة المؤسسية. حققنا معدل استجابة بنسبة [X]%، وهي نتيجة متميزة تمنحنا أساسا قويا لفهم ثقافتنا.

تقوم شركة تالنت أرابيا حاليا بتحليل النتائج، ونتوقع مشاركة النتائج الرئيسية معكم في الأسابيع القادمة. أنا ملتزم بالشفافية بشأن ما نتعلمه، سواء نقاط القوة أو المجالات التي نحتاج فيها إلى التحسين.

لقد تم سماع أصواتكم، وأؤكد لكم أن هذا التقييم سيؤدي إلى إجراءات حقيقية.

شكرا لثقتكم والتزامكم بجعل الهيئة مكانا أفضل للعمل.

مع أطيب التحيات،
[اسم الرئيس التنفيذي]

Results Sharing Announcement

Email Template: Results Announcement
From: [HR Team] | To: All Employees
Send Date: Week 20
Subject: OIA Culture Assessment Results: What You Told Us

Dear Colleagues,

We are pleased to share the findings from the OIA organizational culture assessment. A summary of the key results is attached to this email, and a more detailed presentation will be shared during [town hall/department meetings] next week.

Highlights:

  • [Top strength area] was our highest-scoring area, reflecting [brief interpretation]
  • [Second strength] also scored well, showing that [brief interpretation]
  • [Improvement area 1] was identified as a key opportunity for growth
  • [Improvement area 2] is another area where focused effort can make a difference

These findings will form the basis of a concrete action plan that we will develop together over the coming weeks. We believe strongly that understanding our culture is the first step toward strengthening it.

Thank you for your participation and your trust in this process.

The HR Team

8 Phase 5: Project Closure (Weeks 23-24)

Action Plan Communication

Email Template: Action Plan Announcement
From: [CEO Name] | To: All Employees
Subject: Our Culture Action Plan: Moving from Insight to Impact

Dear Colleagues,

Based on the culture assessment findings, we have developed a clear action plan with specific initiatives across [number] priority areas. This plan reflects what you told us, and it represents our commitment to acting on your feedback.

Priority areas and key actions:

  • [Priority 1]: [Brief description of planned actions]
  • [Priority 2]: [Brief description of planned actions]
  • [Priority 3]: [Brief description of planned actions]

Each priority area has an assigned owner, clear milestones, and a timeline. We will provide quarterly updates on progress.

This is only the beginning. Culture change is a continuous journey, and your ongoing engagement is essential.

[CEO Name]

Quick Wins Announcement

Email Template: Quick Wins
From: [HR Team] | To: All Employees
Subject: Culture in Action: First Changes Based on Your Feedback

Dear Colleagues,

You spoke, and we listened. Based on the culture assessment results, we are pleased to announce several immediate changes that address the feedback you shared:

  • [Quick win 1: e.g., improved communication channels]
  • [Quick win 2: e.g., new recognition program]
  • [Quick win 3: e.g., revised meeting practices]

These are the first steps in a broader action plan. Larger initiatives will be rolled out over the coming months, and we will keep you informed every step of the way.

Thank you for helping us build a stronger OIA.

The HR Team

9 Key Messages Framework

Core Messages

Message ThemeCore Message
Purpose This assessment is a genuine investment in understanding and strengthening OIA's culture. It is about making OIA a better place to work for everyone.
Anonymity Your responses are completely anonymous. The survey is managed by an independent external partner, and no individual responses are ever shared with OIA management.
Value of Participation Every voice matters. The more people who participate, the more accurate and representative the results will be.
Commitment to Action Leadership is committed to sharing the findings openly and taking concrete steps based on what we learn.
Continuous Journey Culture improvement is not a one-time event. This assessment is the beginning of an ongoing process of listening, learning, and growing together.

Tone Guidelines

10 Communication Calendar

Week Phase Activity Channel Owner
1Pre-LaunchCEO announcement emailEmailCEO / HR
1Pre-LaunchIntranet announcementIntranetComms
1Pre-LaunchManager briefing sessionMeetingHR / TA
1Pre-LaunchManager toolkit distributionEmailHR
2Pre-LaunchTeaser posters and digital screensPhysical/DigitalComms
3LaunchTown hall meetingAll-handsCEO / HR / TA
3LaunchSurvey launch emailEmailHR
4ActiveWeekly participation updateEmailHR
5Active1st reminder emailEmailHR
5-6ActiveWeekly participation updatesEmailHR
6-7ActiveFocus group invitationsEmailHR
7Active2nd reminder (CEO)EmailCEO
8-10ActiveFocus group sessionsIn-personTA
9ActiveFinal reminder emailEmailHR
10-12ActiveExecutive interviewsIn-personTA
18PostThank you emailEmailCEO
20PostResults sharing announcementEmail / Town hallHR / CEO
23ClosureAction plan communicationEmail / Town hallCEO
24ClosureQuick wins announcementEmailHR

11 Success Metrics

Communication effectiveness will be measured through the following indicators:

MetricTargetMeasurement Method
Survey participation rate 85% or higher Survey platform tracking
Email open rates 70% or higher for key communications Email platform analytics
Town hall attendance 80% of employees (in-person or virtual) Attendance records
Focus group participation 100% of invited participants attend or reschedule Attendance records
Manager toolkit utilization 90% of managers confirm using materials Brief follow-up survey to managers
FAQ and support inquiries Track volume and themes to identify gaps HR inquiry log
Participation rate by department No department below 70% Survey platform segmentation
Participation rate by week Steady increase week over week, with spikes after reminders Weekly tracking dashboard

Escalation Protocol

If any department falls below 50% participation by Week 6, the following actions will be taken:

  1. HR will contact the department head directly to understand any barriers.
  2. A targeted reminder will be sent to that department with personalized messaging.
  3. The department manager will be asked to dedicate team meeting time for survey completion.
  4. If needed, extended survey access will be provided for that department.

Reporting Cadence

Communication effectiveness will be reviewed at the following intervals:

End of Document

Stakeholder Communication Plan

Prepared by Talent Arabia for Oman Investment Authority