EMPLOYEE ENGAGEMENT SURVEY

Comprehensive Analysis and Strategic Recommendations
Prepared for
MUSANDAM POWER COMPANY
Sultanate of Oman

Prepared by
TALENT ARABIA
Staffing | Training | Consulting
March 2026
CONFIDENTIAL
Talent Arabia
Musandam Power CompanyConfidential

Table of Contents

1. Executive Summary3
2. At-a-Glance Dashboard5
3. Survey Methodology & Response Overview6
4. Detailed Findings by Category7
    4.1 Relocation Readiness7
    4.2 Compensation Satisfaction10
    4.3 Career Development11
    4.4 Training & Development12
    4.5 Leadership & Management14
    4.6 Communication & Teamwork15
    4.7 Commitment, Motivation & Engagement16
    4.8 Change Readiness & Adaptability18
5. Open-Text Thematic Analysis19
6. Training & Certification Needs Analysis21
7. Critical Risk Assessment22
8. Strategic Recommendations23
9. Action Plans25
10. Measurement Framework28

Confidentiality Notice

This report has been prepared by Talent Arabia exclusively for the use of Musandam Power Company (MPC). The contents of this document are strictly confidential and are intended solely for the authorised recipients within MPC's senior leadership and human resources teams.

This report contains aggregated and anonymised survey data. No individual responses can or should be attributed to any specific employee. The anonymity of all respondents has been preserved throughout the analysis process.

No part of this report may be reproduced, distributed, or disclosed to any third party without the prior written consent of both Musandam Power Company and Talent Arabia.

The findings and recommendations contained herein are based on survey data collected from all 13 employees of MPC, representing a 100% response rate and a complete census of the organisation.

Prepared by: Talent Arabia | Staffing | Training | Consulting

Date: March 2026

1Executive Summary

Survey Context

Talent Arabia was engaged by Musandam Power Company (MPC) to conduct an independent Employee Engagement Survey. The survey was designed to achieve two primary objectives: first, to measure overall employee engagement, satisfaction, and organisational health across multiple dimensions; and second, to assess employee readiness, concerns, and support needs related to the planned office relocation to Musandam.

The survey was administered anonymously to all 13 employees of MPC, achieving a 100% response rate. The instrument comprised 45 questions across 8 categories, using a combination of 5-point Likert scales, single-choice, multiple-choice, and open-text response formats.

Headline Findings

FindingScore / MetricSeverity
Employee pride in MPC85% "Yes, definitely"Strong
Personal adaptability to change4.46 / 5.0Strong
Company invests in skills development4.15 / 5.0Strong
Leaders act with integrity and transparency3.92 / 5.0Strong
Motivation to perform best at work92% positiveStrong
Overall engagement (excl. relocation)3.51 / 5.0 (70%)Moderate
Salary competitiveness vs. industry2.31 / 5.0Critical
Career advancement path visibility2.38 / 5.0Critical
Confidence in schooling/childcare at new location2.15 / 5.0Alarm
Confidence in spouse employment at new location2.15 / 5.0Alarm
Employees likely to relocate31% (4 of 13)Critical
Employees likely to stay 2 years46% (6 of 13)Critical

1Executive Summary (continued)

The Core Paradox

This survey reveals a fundamental paradox at the heart of MPC's workforce. Employees are deeply proud of the company (85%), personally adaptable to change (4.46/5.0), and motivated to perform (92%). Yet 69% are unlikely to relocate and 54% may leave within two years.

The resistance is not rooted in stubbornness or an inability to adapt. The data clearly shows that the barriers are practical: insufficient information about the relocation plan (2.62/5.0), severe concerns about family wellbeing in the new location (schooling at 2.15, spouse employment at 2.15, housing at 2.54), below-market compensation that does not justify the personal sacrifice of relocation (2.31/5.0), and an absence of visible career progression paths (2.38/5.0).

In short, this is a workforce that wants to stay but cannot reconcile the relocation with their family obligations and financial realities as things currently stand. The window for intervention is narrow but the opportunity is real.

Overall Category Performance

#CategoryScoreVisualRating
1Change Readiness & Adaptability4.08 / 5.0
82%
Strong
2Communication & Teamwork3.60 / 5.0
72%
Moderate
3Leadership & Management3.52 / 5.0
70%
Moderate
4Training & Development3.38 / 5.0
68%
Moderate
5Career Development3.33 / 5.0
67%
Moderate
6Compensation Satisfaction2.85 / 5.0
57%
Concern
7Relocation Readiness2.61 / 5.0
52%
Critical

Five Strategic Imperatives

#ImperativeUrgencyRationale
1Relocation Communication & Family SupportImmediate69% unlikely to relocate; information sufficiency at 2.62/5.0; family concerns below 2.31/5.0
2Compensation & Benefits ReviewImmediateSalary competitiveness at 2.31/5.0; multiple employees citing pay gaps
3Career Pathway DevelopmentShort-termCareer path visibility at 2.38/5.0 despite strong skills investment (4.15/5.0)
4Leadership Visibility & CommunicationShort-termVision communication at 2.62/5.0; employees requesting regular meetings
5Training & Professional DevelopmentMedium-term69% requesting leadership skills training; specific certification needs identified

2At-a-Glance Dashboard

3.51
OVERALL ENGAGEMENT
(out of 5.0, excl. relocation)
69%
UNLIKELY TO
RELOCATE
54%
MAY LEAVE
WITHIN 2 YEARS
85%
PROUD TO WORK
AT MPC

Category Scores Overview

CategoryScore DistributionAvg
Change Readiness
4.08
82%
Communication
3.60
72%
Leadership
3.52
70%
Training
3.38
68%
Career Dev.
3.33
67%
Compensation
2.85
57%
Relocation
2.61
52%

Relocation Intent

ResponseCount%Visual
Yes, definitely18%
8%
Probably yes323%
23%
Probably no538%
38%
No, definitely not431%
31%

2-Year Retention Outlook

ResponseCount%Visual
Yes, definitely431%
31%
Probably yes215%
15%
Probably no646%
46%
No, definitely not18%
8%

3Survey Methodology & Response Overview

Methodology

Survey PlatformTalent Arabia Survey Platform (survey.talentarabia.cloud)
Administration PeriodQ1 2026
AnonymityFully anonymous; no individual responses are attributable
Scale5-point Likert (1 = Strongly Disagree to 5 = Strongly Agree)
Additional FormatsSingle-choice, multiple-choice, and open-text questions
Categories Assessed8 distinct engagement and readiness dimensions
Total Questions45
Scoring Interpretation4.0+ Strong | 3.5-3.99 Moderate | 3.0-3.49 Low-Moderate | Below 3.0 Concern/Critical

Response Overview

Total Organisation Size13 employees
Completed Responses13
Response Rate100%

Interpretation Guidance

With a 100% response rate from all 13 employees, the data represents a complete census of the organisation rather than a sample. Every voice in the company has been captured, making these findings fully representative of the workforce.

Score RangeRatingInterpretation
4.00 - 5.00StrongArea of strength; maintain and build upon
3.50 - 3.99ModerateAcceptable but room for improvement
3.00 - 3.49Low-ModerateBelow expectations; targeted improvement needed
2.50 - 2.99ConcernSignificant gap; priority action required
Below 2.50CriticalUrgent intervention required

4Detailed Findings by Category

4.1 Relocation Readiness 2.61 / 5.0 (52%)

This is the lowest-scoring category in the entire survey and represents the most urgent area requiring leadership attention.

QuestionAvgRating
Trust company will treat employees fairly in relocation3.62Moderate
Confident role/terms will remain stable after relocation3.15Low-Mod
Received sufficient information about relocation2.62Concern
Confident about finding suitable housing2.54Concern
Relocation will positively impact personal life2.31Critical
Family is supportive of the move2.31Critical
Confident about schooling and childcare options2.15Alarm
Confident about spouse employment opportunities2.15Alarm

Relocation Intent Breakdown

Only 4 out of 13 employees (31%) are likely to relocate. If this pattern holds across the full workforce, MPC risks losing approximately two-thirds of its employees through the relocation process.

What Employees Said: Biggest Relocation Concerns

"Family issues: ensuring the wellbeing of family members, particularly children. Lack of school facilities, limited healthcare services, lack of essential facilities like supermarkets and banking services, housing availability and quality, spouse employment opportunities."
"Disruption to family stability, including children's schooling and spouse employment. Emotional stress and anxiety. Challenges adjusting to a remote location with limited services and facilities."

4.1 Relocation Readiness (continued)

Support Employees Requested

Support RequestedFrequency
Housing search assistance / housing allowanceHigh
School placement help for childrenHigh
Hybrid / flexible work arrangements (e.g., alternating weeks on-site and remote)High
Moving / relocation allowanceHigh
Clear and detailed relocation plan with timelinesHigh
City familiarisation visit before relocationMedium
Spouse job search supportMedium
Rental car provision in MusandamMedium
"Support including assistance with housing search, school placement for children, moving allowance, a city familiarisation visit, support for my spouse's job search, and flexible working arrangements such as alternating weeks between working from home and being on-site."
"At least 500 OMR allowance and good housing, 2 weeks work from home or 1 week Muscat and 1 week Musandam. Each employee gets rental car in Musandam, city familiarisation visit."
"Hybrid work option and additional benefits, including allowance, accommodation, food."

Key Insight

The relocation data reveals that the resistance is overwhelmingly driven by family and practical concerns, not by resistance to change itself (change readiness scored 4.08/5.0). Employees are asking for concrete, tangible support: housing, schooling, flexible arrangements, and clear information. These are solvable problems. The question is whether MPC is prepared to invest in the support infrastructure needed to retain its workforce through this transition.

4.2 Compensation Satisfaction 2.85 / 5.0 (57%)

Compensation is the second-lowest scoring category and a significant driver of both relocation resistance and retention risk.

QuestionAvgRating
Benefits package meets my and my family's needs3.69Moderate
Remuneration fairly reflects responsibilities and contribution2.54Concern
Salary is competitive compared to similar roles in energy sector2.31Critical

There is a notable gap between how employees view their benefits (3.69, moderate) versus their base salary (2.31-2.54, critical). MPC's benefits package including medical insurance, annual leave, and end-of-service provisions is appreciated. However, the base salary is perceived as significantly below market.

What Employees Said

"Salary could be reviewed to better align with market standards and increasing living costs."
"My salary and position has to reflect my responsibilities and match with the sector."
"The salary is not commensurate with the qualifications and experience."
"Salary is much lower than the grade I am and it is lower than my colleagues with the same grade."
"The promotion process takes a very long time, even when all the required criteria are met. There are not enough promotion opportunities within the department, which restricts career growth."

Key Insight

Compensation dissatisfaction is a compounding factor for relocation. Employees are being asked to uproot their families and move to a remote location while already feeling underpaid relative to the market. Without a meaningful compensation review tied to the relocation, the likelihood of retaining staff through the move diminishes significantly.

4.3 Career Development 3.33 / 5.0 (67%)

QuestionAvgRating
Company actively invests in developing my skills4.15Strong
Career aspirations supported by line manager3.46Low-Mod
Realistic and achievable path for career advancement2.38Critical

This category contains one of the most telling contradictions in the survey. MPC scores strongly on skills investment (4.15) but critically low on career path visibility (2.38). Employees feel the company develops their skills but see no clear path to use those skills for advancement within MPC. This creates a "train and lose" dynamic.

Specific Development Requests from Employees

Employee RequestRelevance
CIPD Certification and Leadership ProgrammesHR/Admin career path
AI and Cybersecurity covering OT/ICS domainsTechnical/Operations career path
Financial Risk ManagementFinance career path
Corporate Governance, Regulatory Compliance, Financial ReportingGovernance/Compliance career path
Executive Training in Leadership from accredited universitySenior management development
Report Preparation for Senior Management (data analysis/presentation)Cross-functional skill

Key Insight

The company is investing in its people but not giving them anywhere to go. Creating transparent career progression frameworks with clear criteria, timelines, and salary bands for each level would transform this from a vulnerability into a retention tool. This is especially critical ahead of the relocation.

4.4 Training & Development 3.38 / 5.0 (68%)

QuestionAvgRating
Received adequate professional development and training in past 12 months3.38Low-Mod

Training Areas Most Requested (Select up to 3)

Training AreaSelections% of Respondents
Leadership & Management Skills969%
Communication & Presentation Skills538%
Customer / Stakeholder Management431%
Project Management431%
Conflict Resolution & Difficult Conversations323%
Change Management & Adaptability323%
Stress Management & Building Resilience323%
Computer / Software / Digital Skills323%

Preferred Learning Method

MethodCount%
In-person classroom training with an instructor969%
On-the-job coaching and mentoring215%
Online / e-learning at own pace18%
Hands-on workshops and practical exercises18%

Willingness to Train Outside Working Hours

77% of employees are willing to attend training outside regular hours (62% "Yes, definitely" + 15% "Probably yes"). This demonstrates a strong appetite for professional development.

4.5 Leadership & Management 3.52 / 5.0 (70%)

QuestionAvgRating
Leaders at MPC act with integrity and transparency3.92Moderate
I trust my line manager to advocate for my interests3.79Moderate
Senior leadership considers employee wellbeing3.62Moderate
Line manager provides clear, actionable feedback3.57Moderate
Line manager handles conflicts fairly and professionally3.57Moderate
Senior leadership has communicated a clear vision including the relocation2.62Concern

What Employees Said: How Leadership Can Better Support

"Leadership at MPC can better support employees by providing clear visibility about the company's future direction, objectives, and business plans."
"Meet employees quarterly or bi-annually to discuss on their progress and to understand if they have any concerns."
"Leadership can better support employees by consistently demonstrating professionalism, especially during disagreements or conflicts. At times, personal differences between senior managers become visible to employees."
"Encourage communication and listen actively to employees. Celebrate employee achievements. Incentivise employees to pursue professional certifications. Consider hiring additional staff to reduce the workload."

Critical Observation

Multiple respondents (at least 3) independently raised concerns about interpersonal conduct within the management team. This level of independent corroboration indicates a genuine issue that requires direct and confidential investigation by the CEO.

4.6 Communication & Teamwork 3.60 / 5.0 (72%)

QuestionAvgRating
Comfortable speaking up without fear of negative consequences3.85Moderate
Strong sense of mutual respect, trust, cooperation3.77Moderate
Team resolves conflicts constructively3.46Low-Mod
Information flows freely between departments3.31Low-Mod

What Employees Said: How to Improve Communication

"Internal communication can be improved by sharing clear and timely information, ensuring transparency in decisions, and encouraging open two-way communication between management, teams, and departments."
"We need at least monthly meetings from management to discuss company matters and keep it open."
"Establish clear official communication channels (email, intranet, collaboration tools) and ensure employees know where to access information. Create two-way communication mechanisms such as surveys, feedback forms, and act on the feedback received."
"Leadership can share updates more consistently regarding major decisions, especially those affecting relocation, restructuring, or long-term planning, so employees stay informed and prepared."

Key Insight

The communication gap is more about frequency and structure than about culture. Employees feel safe to speak but lack formal channels and regular touchpoints. Implementing structured monthly meetings and establishing clear communication protocols would address the majority of concerns raised.

4.7 Commitment, Motivation & Engagement

Pride in MPC

"I am proud to work at Musandam Power Company"Count%
Yes, definitely1185%
Probably yes215%
Probably no / No, definitely not00%

100% of respondents express pride in working at MPC. This is an exceptional result.

Motivation

"I feel motivated to perform my best at work"Count%
Yes, definitely646%
Probably yes646%
No, definitely not18%

What Motivates Employees

"Meaningful work with clear goals and impact. Opportunities for learning, growth, and skill development. Recognition and appreciation for good performance. Supportive leadership and a positive work environment."
"Some good colleagues at work, the flexibility, benefits: medical insurance, wellness, Eid and other occasions gifts, gatherings, team buildings."

What MPC Does Well (Should Continue After Relocation)

"MPC provides valuable training and development opportunities. MPC shows genuine concern for employee wellbeing, which builds trust."
"Strong teamwork, operational excellence, and supportive management practices should continue after relocation."

One Thing Employees Would Change

"Increase transparency and timely communication regarding major decisions, such as relocations or role changes."
"I would hire more staff to balance workload and prevent employee burnout."
"Ensuring staff feel valued and recognised, so that losing talented employees is seen as a significant loss."

4.8 Change Readiness & Adaptability 4.08 / 5.0 (82%)

This is the highest-scoring category and a significant positive finding.

QuestionAvgRating
I adapt well to changes in processes, systems, work environment4.46Strong
Effective personal stress coping mechanisms4.23Strong
Change generally leads to improvement3.85Moderate
Emotionally equipped to handle stress and uncertainty3.77Moderate

Key Insight

MPC employees are highly adaptable (4.46) and possess strong coping mechanisms (4.23). The resistance to relocation is NOT about an inability to change. It is about practical, tangible barriers. This should give leadership confidence that, if practical barriers are addressed, this workforce has the resilience to make the relocation work.

Summary of Category Findings

Across all 8 categories, a consistent narrative emerges: MPC has a proud, adaptable, and motivated workforce that values the company's culture of care and development. The critical gaps are in three areas: (1) the relocation has not been adequately communicated or supported, (2) compensation has fallen behind the market, and (3) career progression paths are unclear despite strong investment in skills development. These three issues are interconnected and must be addressed together to preserve the workforce that makes MPC successful.

5Open-Text Thematic Analysis

Across 8 open-ended questions, employees provided extensive qualitative feedback. The following thematic analysis consolidates all responses into key themes, ordered by frequency of mention.

Theme 1: Relocation Concerns and Family Impact

Frequency: Referenced by 10 of 13 respondents across multiple questions

Concerns centred on family disruption (schooling, spouse employment), limited infrastructure in Musandam (healthcare, shopping, banking, government services), housing availability, and financial burden. Employees consistently request hybrid work arrangements, relocation allowances, and a clear, detailed relocation plan.

Theme 2: Communication and Transparency from Leadership

Frequency: Referenced by 8 of 13 respondents

A strong desire for more frequent, structured, and transparent communication from senior leadership. Employees want regular meetings (monthly or quarterly), clear updates on the company's direction, and two-way feedback mechanisms.

Theme 3: Compensation and Promotion

Frequency: Referenced by 7 of 13 respondents

Employees feel base salaries are below market for the Oman energy sector. Promotion processes are described as slow and limited. Salary equity concerns exist between employees at the same grade level.

Theme 4: Recognition, Appreciation, and Wellbeing

Frequency: Referenced by 6 of 13 respondents

Employees value and want continuation of MPC's wellbeing initiatives. They want more recognition of performance and achievements.

Theme 5: Workload and Staffing

Frequency: Referenced by 4 of 13 respondents

Several employees cite understaffing as a concern, with workload distributed unevenly. Requests for additional hires and third-party support.

Theme 6: Interpersonal and Management Conduct

Frequency: Referenced by 3 of 13 respondents (independently)

At least three respondents independently raised concerns about specific management behaviour. This level of corroboration indicates a genuine issue requiring direct investigation.

Theme 7: Professional Development and Career Growth

Frequency: Referenced by 5 of 13 respondents

Strong interest in professional certifications and leadership development as key motivators and retention factors.

6Training & Certification Needs Analysis

Training satisfaction scored 3.38/5.0. The company's investment in skill development is recognised (4.15/5.0), suggesting the issue is not willingness to train but relevance, scope, and outcomes of training.

Priority Training Areas

PriorityTraining AreaDemandRecommended Approach
1Leadership & Management Skills69%In-house leadership development programme (3-5 days, in-person)
2Communication & Presentation Skills38%Workshop-based programme with practical exercises
3Customer / Stakeholder Management31%Scenario-based training with role-playing
4Project Management31%PMI/PMP certification preparation programme
5Conflict Resolution23%Combine with leadership programme module
6Change Management & Adaptability23%Critical for relocation period; include in transition support
7Stress Management & Resilience23%Wellness workshops; urgent given relocation stress

Professional Certification Recommendations

CertificationTarget AudienceTimeline
CIPD (Chartered Institute of Personnel and Development)HR/Administration staff12-18 months
AI & Cybersecurity (OT/ICS Domains)Technical/Operations staff6-12 months
Financial Risk Management (FRM or equivalent)Finance team12 months
Corporate Governance & Regulatory ComplianceGovernance/Company Secretary6-9 months
Executive Leadership (accredited university programme)Senior management6-12 months
Data Analysis & Report Preparation for ManagementCross-functional2-3 months

Delivery Recommendations

Primary format: In-person classroom training (69% preference). Supplement with on-the-job coaching (15% preference) for reinforcement. 77% willing to train outside working hours; core training during hours with optional advanced sessions outside hours.

7Critical Risk Assessment

Workforce Retention Risk Matrix

Risk FactorCurrent DataImpactLikelihoodOverall
Mass non-relocation69% unlikely to relocateHighHighCritical
Key talent departure within 2 years54% may leaveHighHighCritical
Salary-driven attritionCompetitiveness at 2.31/5.0HighMediumHigh
Disengagement during transitionVision at 2.62/5.0MediumMediumMedium
Cultural erosion from conduct issues3 independent reportsMediumMediumMedium

Relocation Workforce Scenarios

ScenarioRelocatingConditions
Worst Case1-3 (8-23%)No intervention. Only committed employees relocate. Significant operational disruption.
Likely Case4-6 (31-46%)Moderate intervention: some support but no comprehensive package. Loses the undecided majority.
Best Case8-10 (62-77%)Full intervention: comprehensive relocation package, hybrid work, salary adjustment, clear career paths, transparent communication.

Financial Risk Perspective

The cost of losing and replacing 7-9 employees must be weighed against a comprehensive retention and relocation support package. Industry benchmarks suggest replacement costs range from 50% to 200% of annual salary. For this workforce, replacement cost would likely exceed the investment needed for robust relocation support.

Timeline Risk

Employee decisions about relocation are being made now, in the absence of clear information. Every week without a comprehensive relocation communication plan pushes more employees toward their exit decision. The intervention window is narrow and closing.

8Strategic Recommendations

Immediate Actions (Within 2 Weeks)

#RecommendationData Link
1Hold a comprehensive Relocation Town Hall with CEO presenting detailed timeline, process, benefits, and Q&AInformation sufficiency: 2.62/5.0; vision communication: 2.62/5.0
2Create and distribute a Relocation Information PackEmployees repeatedly requested "clear and detailed relocation plan"
3Establish an anonymous feedback channel with committed response timelinesPsychological safety 3.85/5.0 supports usage
4CEO to initiate confidential review of management conduct concerns3 independent reports of specific behaviour issues

Short-Term Actions (4 to 8 Weeks)

#RecommendationData Link
5Conduct individual 1-on-1 relocation conversations with each employee100% census; every employee's concerns matter
6Design a Relocation Benefits Package: housing, moving costs, school placement, spouse supportHousing: 2.54; schooling: 2.15; spouse: 2.15
7Develop hybrid/flexible work arrangementsMultiple employees requested this as the key enabler
8Commission a salary benchmarking study vs. Oman energy sectorSalary competitiveness: 2.31/5.0
9Create transparent career progression frameworks per departmentCareer path: 2.38/5.0 despite skills investment 4.15/5.0
10Establish monthly all-hands meetings with CEOVision communication: 2.62/5.0; repeatedly requested
11Accelerate the promotion process: max 90-day review cycle"Promotion takes very long even when criteria met"
12Consider a relocation retention bonus31% likely to relocate; incentive could shift "Probably no" group

Medium-Term Actions (2 to 6 Months)

#RecommendationData Link
13Launch a Leadership Development Programme (in-person, instructor-led)69% requested leadership training; in-person preferred by 69%
14Fund professional certifications: CIPD, AI/Cybersecurity, FRM, Corporate Governance, Executive LeadershipSpecific requests from employees aligned with career paths
15Implement Individual Development Plans (IDPs) for all employees with quarterly reviewsCareer aspirations supported by manager: 3.46/5.0
16Organise a city familiarisation visit to Musandam for employees and familiesDirectly requested; addresses housing, schooling, and confidence gaps
17Compile a Musandam Living Guide: housing, schools, healthcare, daily services, costsConcerns about limited facilities and services
18Conduct stress management and resilience workshops23% requested; emotional readiness 3.77/5.0
19Deliver Communication and Presentation Skills training38% demand; second highest training need
20Review and improve operational and professional development allowancesRequested in open text

Ongoing and Structural

#RecommendationData Link
21Implement quarterly 1-on-1 check-ins between each employee and line managerBuilds on existing moderate trust in managers
22Develop succession plans and recruitment pipeline for roles that may become vacant69% unlikely to relocate; operational continuity risk
23For employees who cannot relocate, offer transition support: remote work or dignified exit packagesPreserves employer brand and demonstrates care
24Conduct a follow-up pulse survey 3 months after implementing recommendationsEstablishes baseline for tracking improvement
25Explore whether a partial relocation model (core on-site, some remote) could reduce workforce lossCould convert 69% non-relocation rate to manageable number

9Action Plans

Action Plan 1: Relocation Communication & Support

#ActionOwnerTimelineSuccess Measure
1.1CEO Relocation Town HallCEOWeek 1-2100% attendance; FAQ published
1.2Relocation Information PackHRWeek 1-2Distributed to all employees
1.3Individual 1-on-1 meetingsManagers + HRWeek 2-4All 13 employees met; concern log created
1.4Relocation Benefits Package designCEO + FinanceWeek 2-4Package approved and communicated
1.5Hybrid work policy developmentCEO + Dept HeadsWeek 2-4Policy approved; communicated to all
1.6City familiarisation visitOperations + HRWeek 4-8Visit completed with family participation
1.7Musandam Living GuideHR/AdminWeek 4-8Guide published

Action Plan 2: Compensation & Career Development

#ActionOwnerTimelineSuccess Measure
2.1Commission salary benchmarking studyHR + ExternalWeek 2-6Report received with gap analysis
2.2Salary adjustment planCEO + FinanceWeek 6-8Plan approved with implementation dates
2.3Career progression frameworksHR + Dept HeadsWeek 4-8Framework published per department
2.4Accelerate promotion processHR + CEOWeek 2-490-day max review cycle implemented
2.5Relocation retention bonusCEO + FinanceWeek 2-4Bonus structure approved

Action Plan 3: Leadership & Communication

#ActionOwnerTimelineSuccess Measure
3.1Monthly all-hands meetingsCEOStart Week 1First meeting held; recurring schedule
3.2Quarterly 1-on-1 employee check-insAll ManagersStart Week 4All employees have first check-in
3.3Anonymous feedback channelHRWeek 1-2Channel live; responses within 5 days
3.4Confidential review of management conductCEOWeek 1Investigation initiated; outcomes by Week 4
3.5Leadership coaching for department headsHR + ExternalWeek 4-8All heads complete coaching

Action Plan 4: Training & Professional Development

#ActionOwnerTimelineSuccess Measure
4.1Leadership Development ProgrammeHR + ProviderQ2 2026Programme designed; first cohort enrolled
4.2CIPD certification sponsorshipHRQ2 2026Eligible staff enrolled
4.3AI/Cybersecurity (OT/ICS) certificationHR + OperationsQ2-Q3 2026Technical staff enrolled
4.4Financial Risk Management trainingHR + FinanceQ2 2026Finance team enrolled
4.5Communication & Presentation workshopHR + ProviderQ2 2026Workshop delivered
4.6Stress Management & Resilience workshopsHRWeek 4-6All employees offered participation
4.7Individual Development PlansLine ManagersQ2 2026IDPs created for all employees

Action Plan 5: Retention & Contingency

#ActionOwnerTimelineSuccess Measure
5.1Workforce scenario planningCEO + HRWeek 1-2Best/likely/worst case plans documented
5.2Stay interviews with key talentCEO + ManagersWeek 2-4All key roles covered
5.3Succession planningHR + Dept HeadsWeek 4-8Succession plans for all critical roles
5.4Recruitment pipeline activationHRImmediatePipeline ready for at-risk roles
5.5Transition support for non-relocatingHR + CEOWeek 4-8Support package designed

10Measurement Framework

To track the impact of interventions, Talent Arabia recommends monitoring the following KPIs. A follow-up pulse survey should be conducted 3 months after implementing priority recommendations.

Key Performance Indicators

KPICurrent Baseline3-Month Target6-Month TargetSource
Relocation intent (likely)31%50%60%+Pulse survey
2-year retention outlook46%60%70%+Pulse survey
Relocation info sufficiency2.62 / 5.03.504.00+Pulse survey
Compensation satisfaction2.85 / 5.03.203.50+Pulse survey
Career path visibility2.38 / 5.03.003.50+Pulse survey
Leadership communication2.62 / 5.03.504.00+Pulse survey
Overall engagement3.51 / 5.03.703.80+Pulse survey

Recommended Measurement Timeline

MilestoneTimingActivity
Week 2April 2026Post-Town Hall feedback form (5 questions on information clarity)
Month 1April 2026Completion of 1-on-1 meetings; relocation intent re-check
Month 3June 2026Full pulse survey (15-20 questions on critical KPIs)
Month 6September 2026Comprehensive follow-up survey (full instrument)
OngoingMonthlyTrack resignations, relocation confirmations, training enrolment

Closing Note

The data presents MPC with both a challenge and an opportunity. The challenge: the relocation will likely result in the loss of the majority of the workforce as currently communicated. The opportunity: this is a proud, motivated, and adaptable team that wants to stay. The gap is bridgeable but requires decisive action, genuine investment, and transparent communication. Talent Arabia is available to support MPC in implementing these recommendations.

TALENT ARABIA
Staffing | Training | Consulting
Email: surveys@talentarabia.com
Web: survey.talentarabia.cloud